The Atkins had just moved into their townhome and they were having an issue regulating the hot and cold temperatures within the house. It was too warm even for the winter time afternoons. They were in sleeveless shirts and light clothing. They requested I come to do an assessment on the heating and cooling plan in their home. I met the Atkins’ from a mutual buddy who was their neighbor. I had worked as an cooling system workman for more than a decade and had developed skills in repairing and installing heating equipment. I had worked for the cooling company for 6 years. When I arrived at the house, I noticed that they had two a/cs, including a dual fuel plan and a zoned heating plus A/C system. They had a heat pump on the outside which seemed to work well pumping hot and cool air to the heater, and as a cooling tech with numerous years of experience in the cooling corporation, I knew more about a/c than any other subject. The gas furnace was not noisy and seemed to be warming up the air well, but I needed to establish where the issue of unregulated temperature was coming from. I noticed that some of the duct sealing was broken and knew that this affected most modern heating units. I re-secured the vents and was certain this would solve the issue. The Atkins’ called myself and others the following afternoon and confirmed that it had absolutely helped, now the vents were moving the warm air to the needed places. At least now the utility costs would be reduced because they did not need the heating system or radiant floors. The indoor comfort was finally improved and the Atkins could now enjoy their home.