The Atkins had just moved into their town home and they were having an issue regulating the temperatures within the house, it was too moderate even for the winter mornings. They were in sleeveless T-shirts and light clothing. They suggested I come to do an assessment on the heating and cooling system in their home. I met the Atkins’ from a mutual buddy who was their neighbor. I had worked as a cooling system workman for more than a decade and had developed skills in repairing and installing heating equipment. I had worked for the cooling corporation for 4 years, and when I arrived at the house, I observed that they had two air conditioners, including a dual fuel system and a zoned heating as well as A/C system. They had a heat pump on the outside which seemed to work well pumping warm and cool air to the heater. As a cooling tech with numerous years of experience in the cooling corporation, I knew more about air conditioner than any other subject. The furnace was not noisy and seemed to be warming up the air well, but I needed to establish where the issue of unregulated temperature was coming from. I observed that some of the duct sealing was broken and knew that this affected most new heating units. I re-secured the vents and was certain this would solve the issue. The Atkins’ called me the following day and confirmed that it had genuinely helped, now the vents were transporting the moderate air to the needed sites. At least now the utility costs would be reduced because they did not need the section heating system or radiant heated floors. The indoor comfort was finally improved and the Atkins could now enjoy their new home.