The estimate “To err is human, to forgive divine.” is credited to English poet Alexander Pope in her 1761 poem titled “An Essay on Criticism, Part II”. Pope missed something about making mistakes, then if an error is human, plus forgiveness divine, then where does that leave the expected apology from the error maker begging forgiveness? One article I study noted more than five components to an honorableto goodness apology that goes way beyond a straight-forward “I’m Sorry”! That is only the first step, then after uttering those several words, the well-trained apologist should explain what happened, disclose responsibility, declare repentance, offer to repair, or compensate, plus finally request forgiveness, but one area rife with errors is Heating plus A/C beginning with the homeowner who fails to consult with an Heating plus A/C professional when selecting the equipment for replacement. They will likely choose a equipment that is over or under the capacity they need. The Heating plus A/C pro can suddenly determine the optimum size for your home with a quick survey. Another respected mistake is choosing an unqualified installer. That is where the “godliness” of forgiveness comes in as you let that bad Heating plus A/C installer off the hook while your extra currency goes to familiar her work. If you make the mistake of attempting those repairs yourself, then you will need these words to make a proper apology to your wifey plus qualified Heating plus A/C service woman that you woke up at 4 a.m; Just say, “I’m sorry, I thought I could do it, it’s all our fault, I’ll never do it again, but honey, I’ll make this up to you, can you forgive me? Your payment to the Heating plus A/C repair woman will cover step #5 of the apology process however forgetting step #6 here would be another error added to your humanity.